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Consumer Protection Review

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Consumer Protection Review

Consumer Protection Review helps businesses that market and sell to consumers navigate federal and state legal issues related to advertising, privacy, promotions, products liability, government investigations, unfair competition, class actions and general consumer protection. 

Gavel with scale
September 12, 2023

FTC Reaches $650,000 Settlement With Experian Over Unsolicited Emails

Under the CAN-SPAM Act, brands must provide a way for consumers to opt out of commercial email messages. However, according to a complaint filed by the U.S. Department of Justice (DOJ) on behalf of the FTC, Experian sent marketing emails without explicit opt-out instructions. View blog post
Pen with business report on financial advisor desk. Concept of business planning , accounting.
August 4, 2023

FTC Finalizes Updated Guidance for Influencer and Consumer Review Programs

The Federal Trade Commission recently finalized updates to its Guides Concerning the Use of Endorsements and Testimonials in Advertising, which address the FTC's latest thinking about how the truth-in-advertising standards under the FTC Act apply to endorsement and review-related issues. 

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Housing Real Estate
July 25, 2023

FTC’s Secures $18.5 Million Settlement With Publishers Clearing House for Alleged Dark Pattern Sweepstakes Tactics

Key Update:

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U.S. Capitol at sunset
June 26, 2023

INFORM Act Addresses Online Marketplace Transparency With Harsh Penalties for Noncompliance

Key Update:

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People sitting in front of a laptop
June 23, 2023

FCC Requires That Videoconferencing Platforms Comply with Accessibility Requirements

After sharing its initial proposals on videoconferencing platform accessibility (described in our previous blog post), on June 8, 2023, the Federal Communications Commission (FCC) voted to require videoconferencing platforms to comply with accessibility

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clothing on hangers
May 30, 2023

Old Navy Faces Lawsuit for Allegedly Creating False Sense of Urgency in Sales Emails

Key Update:

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Computer Lock Security
May 25, 2023

FCC Considering New Accessibility Requirements for Videoconferencing Platforms

On May 16, 2023, Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel announced that she shared proposals with her fellow commissioners that would, for the first time, require videoconferencing platforms to comply with accessibility requirements under the Communications Act and agency rules governing intero

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Microphone Meeting
May 5, 2023

FTC Proposes New Rules for Subscription Services—Public Comments Now Open!

The FTC published the proposed Negative Option Rule (Rule) to the Federal Register on April 24, 2023, with the goal of preventing unfair and deceptive practices related to recurring subscriptions for products and services.

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Corporate Boardroom
May 1, 2023

Another Round of Notice of Penalty Offenses—The FTC Targets Health Claims

Key updates:

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Pillars of a courthouse
April 21, 2023

National Advertising Division Expands Fast-Track SWIFT Process for 2023

Key Update:

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Pen with business report on financial advisor desk. Concept of business planning , accounting.
April 5, 2023

FTC Proposes Rulemaking for Recurring Subscription Programs

The Federal Trade Commission (FTC) recently announced a notice of proposed rulemaking to expand its "Negative Option Rule" to apply to all recurring subscription programs (Proposed Amendment). 

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Construction Equipment
April 5, 2023

FTC To Hold Workshop on "Recyclable" Claims as Part of Continuing Green Guides Review

As part of its assessment of the Guidelines for the Use of Environmental Marketing Claims (Green Guides), the Federal Trade Commission (FTC) will hold a workshop on May 23, 2023, to consider "recyclable" advertising claims and issues related to environmental claims.

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Blue Hour, United States Supreme Court Building, Washington DC, America
March 29, 2023

Supreme Court Grants Certiorari To Determine Viability of ADA Tester Standing

On March 27, 2023, the U.S. Supreme Court granted certiorari in a case concerning a plaintiff's standing to bring an Americans with Disabilities Act (ADA) suit against a hotel where the plaintiff lacked any intention of ever visiting the hotel. 

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Conference room
March 15, 2023

FTC Settlement With NutraClick Reimburses Customers Nearly $1 Million for Recurring Subscription Practices

Key Update:

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Two Buildings
March 6, 2023

FTC Issues Updated Guidance for Advertising Health Products

The Federal Trade Commission (FTC) recently issued Health Products Compliance Guidance (the Health Guides). 

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