Consumer Protection Review
Consumer Protection Review
Consumer Protection Review helps businesses that market and sell to consumers navigate federal and state legal issues related to advertising, privacy, promotions, products liability, government investigations, unfair competition, class actions and general consumer protection. Subscribe 🡢
![Buildings London](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Buildings%20London.jpg?itok=j7orNEsB)
Lawsuit Filed Against Makers of Purell For Hand Sanitizer Disease Prevention Claims
Class action plaintiffs filed a lawsuit in February against Gojo Industries, Inc., the maker of Purell hand sanitizers, alleging that Gojo's marketing and advertising claims on its website and social media accounts give consumers the impression that Purell products "are effective at preventing colds, flu, absenteeism and promoting bodily health and increased academic achievement."
![Technology Grid](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Technology_Grid.jpg?itok=smh1fuRs)
New French Digital Accessibility Requirements in Effect and On the Horizon
Over the past few years, we have seen increasing legislative and regulatory activity around the globe on the issue of digital accessibility.
![Workplace Conversation](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/Workplace%20Conversation.jpg?itok=sOhyj0J3)
Washington Privacy Act: A Short Timeline for a Robust Bill
For the second year in a row, Washington State is considering the "Washington Privacy Act," legislation that would regulate the collection and use of consumer data and have Washington join a chorus of states looking to legislate privacy.
![Workplace Meeting](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/workplace%20meeting.jpg?itok=amAZPcon)
FTC requests feedback on Endorsement Guides
The FTC recently requested public comments on questions related to its Endorsement
![Supreme Court](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Supreme_Court_2.jpg?itok=p94yZdnd)
Talcum Powder Case Settles Midtrial
On January 6, 2020, a California state court judge announced that a case against Johnson & Johnson related to allegations that its talcum powder products contained asbestos had settled midtrial.
![Phone Consumer](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/phone%20consumer.jpg?itok=9jf3fBo7)
FTC Sues FleetCor for Hidden Fee and other Deceptive Advertising Practices
On December 20, 2019 the FTC sued FleetCor Technologies, Inc. and its CEO, Ronald Clarke, for alleged misleading advertising practices, claiming FleetCor had collected at least $200 Million dollars in hidden fees from fuel card service customers.
![Computer Lock Security](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/Computer%20Lock%20Security.jpg?itok=w2tKHtUL)
NAD Reveals Initial Plans for 2020 Fast-Track Process
The National Advertising Division recently revealed its plans to launch a fast-track resolution process to resolve certain false advertising claims in a mere 2-4 weeks.
![World Cybersecurity](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/World%20Cybersecurity.jpg?itok=61He3aq2)
Web Accessibility Suit Alleging False Claims Act Violations Survives in California Court
Companies providing web services to government agencies may want to note a recent decision in State of California ex rel. Bashin v. Conduent Inc., in which the California Superior Court denied defendant's motion to dismiss a false claims act suit stemming from its representations in an RFP with the state regarding website accessibility.
![Supreme Court Outside](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Supreme_Court_Outside.jpg?itok=PwLhwkvy)
FTC Publishes “101” Disclosures Guidance for Social Media Influencers
In November, the FTC issued a new resource for online social media influencers, titled "Disclosures 101 for Social Media Influencers," which provides complian
![Conference room](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/SecuritiesLit.jpg?itok=ug6di2C1)
FTC Settles Two Cases of Alleged Fake Reviews and Online Influence
On October 21, 2019, the Federal Trade Commission (FTC) announced that it had settled two cases regarding alleged fake indicators of social media influence and fake product reviews.
![Office and Employees](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Office-Employees-Walking.jpg?itok=m5hLlO5c)
Looking to 2020: Will PFAS Be the Next Wave of Consumer Products and Coverage Litigation?
Businesses must begin taking concrete steps to prepare for the next wave of environmental and consumer products safety litigation, which is likely to focus on any historic and/or current use of materials containing certain per- and polyfluoroalkyl substances (PFAS).
![Corporate Building](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/Corporate%20Building.jpg?itok=6gd_3sJo)
Multiple Lawsuits Filed Alleging Failure to Offer Gift Cards in Braille Violates the ADA
On Thursday, October 26, 2019, and Friday, October 27, 2019, nearly 40 complaints were filed in the Southern District of New York against various retailers and restaurants alleging that failure to provide gift cards in Braille violates the Americans with Disabilities Act.
![Production Line](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/Production%20Line%20-%20Laser%20Scan%20-%20Product.jpg?itok=UMuWDDDa)
California Expands Disclosure Requirements Regarding Cosmetics and Hazardous Substances
In late September 2019, California enacted a new law, AB 647, that would impose expanded disclosure requirements on certain cosmetic and disinfectant products.
![pricing financial securities](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-08/pricing%20financial%20securities.jpg?itok=4j6Q3W19)
AGs and Consumers Fight “Drip Pricing” and “Hidden Fee” Programs
Takeaway
Regardless of your industry it may be time to take a closer look at your potential vulnerability to a claim about hidden fees or drip pricing.
![Cosmetics](/sites/default/files/styles/widescreen_16x9_460x259_1x/public/2024-07/Cosmetics.jpg?itok=hSNnk1-G)
FDA Issues Warning Letters Regarding Adulterated Cosmetics
In September 2019, the FDA sent warning letters to three tattoo ink manufacturers about microbial contamination in the products.