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Consumer Protection Review

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Consumer Protection Review

Consumer Protection Review helps businesses that market and sell to consumers navigate federal and state legal issues related to advertising, privacy, promotions, products liability, government investigations, unfair competition, class actions and general consumer protection. 

Computer Lock Security
January 6, 2020

NAD Reveals Initial Plans for 2020 Fast-Track Process

The National Advertising Division recently revealed its plans to launch a fast-track resolution process to resolve certain false advertising claims in a mere 2-4 weeks. 

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World Cybersecurity
December 16, 2019

Web Accessibility Suit Alleging False Claims Act Violations Survives in California Court

Companies providing web services to government agencies may want to note a recent decision in State of California ex rel. Bashin v. Conduent Inc., in which the California Superior Court denied defendant's motion to dismiss a false claims act suit stemming from its representations in an RFP with the state regarding website accessibility. 

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Supreme Court Outside
December 2, 2019

FTC Publishes “101” Disclosures Guidance for Social Media Influencers

In November, the FTC issued a new resource for online social media influencers, titled "Disclosures 101 for Social Media Influencers," which provides complian

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Conference room
November 1, 2019

FTC Settles Two Cases of Alleged Fake Reviews and Online Influence

On October 21, 2019, the Federal Trade Commission (FTC) announced that it had settled two cases regarding alleged fake indicators of social media influence and fake product reviews. 

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Office and Employees
October 31, 2019

Looking to 2020: Will PFAS Be the Next Wave of Consumer Products and Coverage Litigation?

Businesses must begin taking concrete steps to prepare for the next wave of environmental and consumer products safety litigation, which is likely to focus on any historic and/or current use of materials containing certain per- and polyfluoroalkyl substances (PFAS). 

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Corporate Building
October 28, 2019

Multiple Lawsuits Filed Alleging Failure to Offer Gift Cards in Braille Violates the ADA

On Thursday, October 26, 2019, and Friday, October 27, 2019, nearly 40 complaints were filed in the Southern District of New York against various retailers and restaurants alleging that failure to provide gift cards in Braille violates the Americans with Disabilities Act. 

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Production Line
October 18, 2019

California Expands Disclosure Requirements Regarding Cosmetics and Hazardous Substances

In late September 2019, California enacted a new law, AB 647, that would impose expanded disclosure requirements on certain cosmetic and disinfectant products. 

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pricing financial securities
October 16, 2019

AGs and Consumers Fight “Drip Pricing” and “Hidden Fee” Programs

Takeaway 

Regardless of your industry it may be time to take a closer look at your potential vulnerability to a claim about hidden fees or drip pricing. 

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Cosmetics
October 10, 2019

FDA Issues Warning Letters Regarding Adulterated Cosmetics

In September 2019, the FDA sent warning letters to three tattoo ink manufacturers about microbial contamination in the products. 

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Supreme Court
October 7, 2019

The Ninth Circuit Ratifies California’s McGill Rule: Consumers Cannot Waive Statutory Rights to Seek a Public Injunction via Arbitration Agreement

On June 28, the Ninth Circuit adopted the California Supreme Court's McGill rule in Blair v. Rent-a-Center, Inc., 928 F.3d 819 (9th Cir. 2019). 

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Blue Hour, United States Supreme Court Building, Washington DC, America
October 7, 2019

U.S. Supreme Court Denies Domino’s Cert Petition Seeking to Challenge Ninth Circuit Decision Regarding Website Accessibility under the ADA

Earlier today, the Supreme Court denied a petition filed by Domino's Pizza asking the Court to decide whether Title III of the Americans with Disabilities Act (ADA) applies to websites and mobile apps. 

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Company
September 9, 2019

Video Game Loot Boxes: FTC Workshop on the Role of Virtual Rewards in Game Play

On August 7, 2019, the Federal Trade Commission convened an all-day workshop to discuss consumer protection issues associated with "loot boxes"—randomized virtual items players can purchase or earn in video games. 

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Retail Consumer Labels
September 3, 2019

Industry Insights: Putting “Pure” Claims in Context

With increasing attention to lawsuits based on "natural" claims, some litigants have also challenged claims that products were "100% pure." 

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Microphone Meeting
August 16, 2019

ERSP Reminds Brands to Disclose Connections with Ambassadors

The Federal Trade Commission (FTC) and self-regulatory bodies such as the Electronic Retailing Self-Regulation Program (ERSP) have their attention focused on social media influencers. 

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Cannabis Law (leaf)
August 2, 2019

Outgoing FDA Commissioner Proposes Expedited Steps for Approval of CBD

On July 31, Dr. Scott Gottlieb, the outgoing FDA commissioner, published an editorial in which he proposed how the FDA could expedite approval of food and beverage products that contain cannabidiol (CBD).           

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