Consumer Protection Review
Consumer Protection Review
Consumer Protection Review helps businesses that market and sell to consumers navigate federal and state legal issues related to advertising, privacy, promotions, products liability, government investigations, unfair competition, class actions and general consumer protection.

NAD Reveals Initial Plans for 2020 Fast-Track Process
The National Advertising Division recently revealed its plans to launch a fast-track resolution process to resolve certain false advertising claims in a mere 2-4 weeks.

Web Accessibility Suit Alleging False Claims Act Violations Survives in California Court
Companies providing web services to government agencies may want to note a recent decision in State of California ex rel. Bashin v. Conduent Inc., in which the California Superior Court denied defendant's motion to dismiss a false claims act suit stemming from its representations in an RFP with the state regarding website accessibility.

FTC Publishes “101” Disclosures Guidance for Social Media Influencers
In November, the FTC issued a new resource for online social media influencers, titled "Disclosures 101 for Social Media Influencers," which provides complian

FTC Settles Two Cases of Alleged Fake Reviews and Online Influence
On October 21, 2019, the Federal Trade Commission (FTC) announced that it had settled two cases regarding alleged fake indicators of social media influence and fake product reviews.

Looking to 2020: Will PFAS Be the Next Wave of Consumer Products and Coverage Litigation?
Businesses must begin taking concrete steps to prepare for the next wave of environmental and consumer products safety litigation, which is likely to focus on any historic and/or current use of materials containing certain per- and polyfluoroalkyl substances (PFAS).

Multiple Lawsuits Filed Alleging Failure to Offer Gift Cards in Braille Violates the ADA
On Thursday, October 26, 2019, and Friday, October 27, 2019, nearly 40 complaints were filed in the Southern District of New York against various retailers and restaurants alleging that failure to provide gift cards in Braille violates the Americans with Disabilities Act.

California Expands Disclosure Requirements Regarding Cosmetics and Hazardous Substances
In late September 2019, California enacted a new law, AB 647, that would impose expanded disclosure requirements on certain cosmetic and disinfectant products.

AGs and Consumers Fight “Drip Pricing” and “Hidden Fee” Programs
Takeaway
Regardless of your industry it may be time to take a closer look at your potential vulnerability to a claim about hidden fees or drip pricing.

FDA Issues Warning Letters Regarding Adulterated Cosmetics
In September 2019, the FDA sent warning letters to three tattoo ink manufacturers about microbial contamination in the products.

The Ninth Circuit Ratifies California’s McGill Rule: Consumers Cannot Waive Statutory Rights to Seek a Public Injunction via Arbitration Agreement
On June 28, the Ninth Circuit adopted the California Supreme Court's McGill rule in Blair v. Rent-a-Center, Inc., 928 F.3d 819 (9th Cir. 2019).

U.S. Supreme Court Denies Domino’s Cert Petition Seeking to Challenge Ninth Circuit Decision Regarding Website Accessibility under the ADA
Earlier today, the Supreme Court denied a petition filed by Domino's Pizza asking the Court to decide whether Title III of the Americans with Disabilities Act (ADA) applies to websites and mobile apps.

Video Game Loot Boxes: FTC Workshop on the Role of Virtual Rewards in Game Play
On August 7, 2019, the Federal Trade Commission convened an all-day workshop to discuss consumer protection issues associated with "loot boxes"—randomized virtual items players can purchase or earn in video games.
Industry Insights: Putting “Pure” Claims in Context
With increasing attention to lawsuits based on "natural" claims, some litigants have also challenged claims that products were "100% pure."

ERSP Reminds Brands to Disclose Connections with Ambassadors
The Federal Trade Commission (FTC) and self-regulatory bodies such as the Electronic Retailing Self-Regulation Program (ERSP) have their attention focused on social media influencers.

Outgoing FDA Commissioner Proposes Expedited Steps for Approval of CBD
On July 31, Dr. Scott Gottlieb, the outgoing FDA commissioner, published an editorial in which he proposed how the FDA could expedite approval of food and beverage products that contain cannabidiol (CBD).